Winter Weather: During the winter months we may get snow on occasion. On heavy snow days driver’s may not be able to collect on your street. Please leave your bin at the curb until 7 p.m. if it is not picked up by 7 pm then bring it in & put it back out the following pick up day & week with an extra from the previous week at no charge. Thank you for your understanding. Best wishes for a happy, healthy and safe holiday season.

Please note the following list of products are banned from the Hartland Land fill that garbage collection drivers are prohibited to take : Drywall, Tires, Metal Products, Yard waste, Wood, Metal or plastic clips on compost bags. Most of these products can recycled at Hartland or for Metal Brentwood Auto & Metal Recyclers 7481 West Saanich Rd. Also Please ensure that all garbage & compostable refuse are in tied up bags.

Covid 19 Virus: Attention all customers we need your help to keep our drivers safe as possible while collecting garbage in our community. We require that all households insure that all of their garbage is in tied up bags, especially tissues & paper towels & food waste. Put your food waste in tied up compostable bags and garbage products in tied up garbage bags. Any unbagged garbage may be left behind. We understand the necessity to keep garbage collection going and we are proud serve our community especially in these trying times. We also appreciate your help & understanding in this matter. Thank you Pan-Insula Disposal

Be aware & careful of fraudulent phone calls: There has been some fraudulent unsolicited calls to customers stating your garbage collection will be cancelled if you don’t supply them with your social insurance number. Do Not Give it to them just hang up it and call the police. This is not us we Do Not require such information.

If your garbage was not picked up today: please hold it until the following week. Put out any extra bags of garbage at that time as there will be no extra charge. Always have your bins out at the curb by 8:00 am to avoid being missed.