New Customer Info

Thank-you for choosing Pan-Insula Disposal we look forward to servicing your waste removal needs.

We can take extra household waste:

Coin envelopes are available if you have extra waste that you would like to dispose of. The envelopes are only for any extra waste on top of your regular service. Leave them in a drawer if you don’t need them or call ahead if you run out and we will gladly leave some more on your next pick-up day. Stickers are also available for purchase if you prefer.

Garbage can stickers are available that you can apply to your garbage can. This assists our drivers to quickly identify your can as they drive, as some house addresses are hard to see or find.

We pick-up on Holidays:

Service continues on holidays except Christmas and New Years day. If your regularly scheduled day lands on Christmas or New Years day then service will occur the day after the holiday. Service will then resume on the regular scheduled day the following week. i.e. regular pick-up day is Thursday (the holiday) then the pick-up will occur on Friday that week then back to Thursday the following week providing that day too is not a holiday.


You can mail in a cheque to the address on your bill or for easy payment convenience online or telephone banking is available with the following institutions, The Royal Bank of Canada, HSBC, CIBC, BMO and all Credit Unions, we also accept Visa & M/C.

Now open right here in Brentwood Bay a division of Pan-Insula Disposal
Brentwood Auto & Metal Recyclers where you can drop off metal products for free.

Feel free to contact us if you have further questions or concerns, we would love to hear from you.