New Customer Info

Thank-you for choosing Pan-Insula Disposal we look forward to servicing your waste removal needs.

We can take extra household waste:

Through Canada Post we will mail out some coin envelopes for any extra waste that you would like to dispose of. The envelopes are only for any extra waste on top of your regular service. Leave them in a drawer if you don’t need them or call ahead if you run out and we will gladly leave some more on your next pick-up day or you can use a regular envelope or plastic zip lock bag. Put the appropriate amount of money in an envelope or zip lock bag put it on the ground under the extra bag or can and the driver will pick it up.

A Pan-Insula Disposal garbage can sticker will be mailed out through Canada Post that can be apply to your garbage bin. Some house addresses are very hard to see or find the sticker’s assists our drivers to quickly identify your can as they collect. Please apply it to the side of your garbage can.

As another option for small amounts of garbage is Pay as you go Stickers are also available for purchase if you prefer.

We pick-up on Holidays:

Service collection continues on holidays except Christmas and New Year’s day only. If your regularly scheduled day lands on Christmas or New Years day check our website at or call the office for an updated schedule for those 2 holidays only. Otherwise we do collect as usual on all other Holidays and please have your bins out for 8:00 a.m.


You can mail in a cheque to the address on your bill or for easy payment convenience online or telephone banking is available with the following institutions The Royal Bank of Canada, HSBC, CIBC, BMO and all Credit Unions, E-Transfers from all institutions are accepted as well. Or you can call in a Visa or M/C 250-544-1466.

Now open right here in Brentwood Bay a division of Pan-Insula Disposal
Brentwood Auto & Metal Recyclers where you can drop off metal products for free.

Feel free to contact us if you have further questions or concerns, we would love to hear from you.